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A small business insurance specialist that caters to micro-companies

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Our Summary

Next Insurance is an online small business insurance provider dedicated to the little guy. They tout that you can get an instant quote and bind coverage quickly so that you can get back to what you do best, running your business.

Company Overview

Next Insurance was founded in 2015 in Palo Alto, California. It strives to make getting insurance affordable for the solo practitioner, such as a general contractor or personal trainer. Its policies are offered 100% online, using AI-based technology to help business owners get the right policy with the proper coverages. Still a young company, it has written more than 300,000 policies for small business owners.

Geographic Representation

Next Insurance is available in 49 states, with the exception of New York. It also doesn’t underwrite policies in Washington D.C. 

Lines of Coverage

Next Insurance tailors policies based on the industry you are in. They have policies for 9 types of coverage. 

The types of commercial insurance policies listed with Next Insurance include:

  • General Liability: Covers third-party claims that led to property damage or bodily injury
  • Business Owners Policy (BOP): Takes general liability and commercial property and combines them into one simple policy
  • Professional Liability: Financial protection from claims that unprofessional actions led to property damage or bodily injury
  • Commercial Property: Protect your business belongings that includes electronics, furniture, tools, and materials
  • Workers’ Compensation: Pays both medical bills and lost wages to employees hurt on the job
  • Commercial Auto: Pays if you are in an at-fault accident to cover the other party’s damages or injuries as well as protect your vehicle so it can get repaired
  • Hired & Non-Owned Auto Insurance: Covers accidents that employees get into with their own autos while on the job or when working in a rented vehicle
  • Tools & Equipment: Protect your tools while in transit from one location to another and on third-party job sites
  • Liquor Liability: Financial protection if you serve alcoholic beverages and there is a claim due to the consumption of alcohol

Top Industries Served

Insurance companies all have an appetite for specific types of business. This means that they are well versed in the risks of the industry and willing to underwrite it. Next Insurance has a strong appetite for service providers.

Their website highlights policies specifically for: 

  • Carpenters
  • Daycares
  • Debris removal
  • General contractors
  • Handymen
  • HVAC
  • Landscaping
  • Painters
  • Personal Trainers
  • Roofing 
  • Tree Service

They also have policies popular with accountants, architects, and engineers. 

Premium Costs

Next Insurance advertises business owners policies (BOPs) that cost anywhere from $350 to $450 annually on average. Your policy price will depend on your industry, location, revenues, and claims history. Next Insurance does offer a 10% discount when you get more than one small business insurance policy with them.

Underwriting Process

The underwriting process for Next Insurance uses AI-driven technology to walk you through an online application process. The company has spent considerable resources understanding the risks of the industries they serve. This means that you can get through the application quickly and get a quote for a policy that truly reflects what you do and the risks involved. Certificates of insurance are available immediately after you buy the policy. 

AM Best Ratings

AM Best rates insurance companies based on their financial strength. Ultimately, AM Best wants to relay whether or not a company can handle paying its claims even in a catastrophic loss scenario. Next Insurance receives an A- (Excellent) from AM Best. While this is not the highest rating possible, it shows that Next is a financially solvent entity. 

Complaint Index

The complaint index is a score issued by the National Association of Insurance Commissioners (NAIC) that tells you whether a company has more or fewer complaints for its market share. The average score is 1.0 with a number above saying the company had more complaints than expected. 

Next Insurance has a clean complaint history for 2020 with zero complaints and a complaint index score of 0.0. The company had two complaints in 2019, and zero in 2018. 


You can glean a lot of information about a company by looking at customer reviews. Next Insurance has three reviews on Trustpilot with a 2.8-star rating. Some bad reviews complain that the insurance was not in compliance with what was needed as a third-party vendor on Amazon as well as for sending scammy-looking mailers. 

Next Insurance is accredited with the Better Business Bureau and maintains an A+ rating. It has 88 customer reviews with an average score of 4.24 stars. The BBB notes that there were 11 complaints closed in the past 12 months. 

Concluding Thoughts

This is an insurance carrier that focuses on the needs of the small, solo professional who needs insurance not just for protection but to also provide clients and general contractors with certificates of insurance quickly. Next Insurance is not the least expensive insurance player on the market but they do a good job simplifying policies so that people can understand what they are getting.

Learn more about Next Insurance 

Methodology employs its own independent research to come up with the details for reviews. We do this so that you can have as many insights as possible about a company so that you can make the best decision for your commercial insurance. We take into consideration the company’s history and where they serve. We want to highlight the appetite that a company has as this suggests where business owners can get the most competitive rates. Where possible, we include premium data. From there, we take into account formal complaints, and financial strength ratings along with public reviews painting a broad picture of the company’s reputation. 

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This insurance purchase for my business was the most seamless phone encounter I have ever had in any phone purchase process bar none. Information was requested once and moved smoothly from one person to the next as we moved thru the purchase. Each person I dealt with was friendly, professional, and focused on determining my needs and the best way to match me up with the solution. Absolutely stellar!!!
Five Star Rating
Edward Green
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The representative was very efficient, and able to provide detail about the services that I was purchasing, as well as being very courteous so far a great buy.
Five Star Rating
Lumba Jack E
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Great company ... had a great experience with them.
Five Star Rating
Hdezis Hd